Terms and Conditions

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. 

All returns will be for store credit only. When you make a return you will be issued a gift card for the amount of the item minus any shipping charges. You can then use that gift card to purchase different items form our store or get a different size. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at coastalcallingjewelry@gmail.com . 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at coastalcallingjewelry@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.